Shipping Policy

At Muse Elegance, we aim to deliver your wall art quickly, safely, and reliably. Please review the shipping details below for information on delivery times, costs, and processing.

Shipping Overview

We offer free worldwide shipping on all orders. Every shipment includes tracking and insurance for your peace of mind.

Please allow up to 7 working days for delivery, as minor delays with courier services may occasionally occur.

We proudly ship from our local warehouses in:

  • Australia
  • New Zealand
  • Europe (multiple locations)
  • United Kingdom
  • United States

Shipping Options

Standard Shipping – FREE

Delivered by trusted couriers such as Australia Post, DHL, EVRI, PostNL, Bring, GLS, UPS, and others depending on your location.

Express Shipping – Flat Rate $9.99 (or local equivalent)

Faster delivery with full tracking and insurance included.

Estimated Delivery Times

Note: Delivery times exclude production time and are estimates only.

  • Australia & New Zealand:
    Standard: 2–5 business days
    Express: 1–3 business days
  • Europe:
    Standard: 2–6 business days
    Express: 1–3 business days
  • United Kingdom:
    Standard: 2–5 business days
    Express: 1–3 business days
  • United States:
    Standard: 2–5 business days
    Express: 1–3 business days

Order Processing

Orders are typically processed within 1-2 business days. Each artwork is carefully prepared and assembled per order.

We ship Monday to Friday, excluding public holidays in the country of dispatch. Delivery times begin after your order has been shipped.

Shipping Table

Product Shipping Cost Metro Delivery* WA, NT, TAS + Rural Delivery*
Canvas + Framed Prints Free 3–5 working days 7–10 working days
Hand Painted Canvas Free 3–5 working days 7–10 working days
Rolled Canvas Free 3–5 working days 7–10 working days
Unframed Prints Free 3–5 working days 7–10 working days
Poster Prints Free 3–5 working days 7–10 working days
Décor + Cushions Free 3–5 working days 7–10 working days
Gift Vouchers Free Instant Instant

*Delivery times are estimates only and exclude production times.

Additional Shipping Information

We ship from multiple warehouses across Australia, New Zealand, the United Kingdom, the United States, and Europe.

For any shipping-related inquiries, please contact us at info@museelegance.com.